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| eCommerce |
The availability and pervasiveness of
web technologies throughout all aspects of a business
organization have redefined the level of communication
and the nature of our relationships, both externally with
customers and suppliers, and internally, between functional
teams. ECommerce encompasses the technology and processes
that allow you to conduct B2B and B2C transactions over
the Internet. There is tremendous cost savings potential
that can result from conducting ecommerce, especially
when the transition to online business can be achieved
with a relatively small investment and short payback period.
One of the most powerful affects ecommerce can have is
in purchasing. Studies show that over 40% of a company’s
transaction costs for procuring indirect materials (office
supplies, travel services, etc.) are a result of repetitive
manual order processing or order management. By using
ecommerce technologies in this area of the business alone
can result in significant savings of both time and money
that will go straight to the bottom line.
Examples of ecommerce services: |
- Order handling and processing
- Supply chain management and procurement
- Routine employee transactions (internal)
- Marketing
- Customer Service
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