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| Joint Customer/Supplier Training (TCO) |
Customers
are under intense pressure to reduce costs and improve
their profitability -- and the price they pay for
goods and services is an obvious target. As customers
increase pressure on their suppliers to lower prices,
suppliers find they cannot afford to continue providing
the level of service they have in the past. The
result is often a lower price for the customer,
but at a higher total cost of doing business, and
lost profits for the supplier. To combat this trend,
both customers and suppliers must be able to identify
ways to reduce the total cost of doing business,
understand the impact of each activity and be able
to measure it in dollars. Why is this so important?
Because if the customer cannot see the worth of
the value a supplier adds, they are almost forced
to focus on price.
The joint customer/supplier training session helps
to create a common understanding of the total cost
impact the supplier has on the customer's costs
and how this impact can be measured. It helps to
overcome the issue of price being the only measurable
cost, by evaluating the impact that a supplier can
have on the customer's revenues, assets, total expenditures
and processes. It provides the tools for identifying
where the impact occurs, how it affects the customer,
and the means to measure it. During this training
session both customers and suppliers will:
- Understand why working together can be mutually advantageous and how it allows both companies to create a competitive advantage.
- Come to a common understanding of what total cost is and how it can be measured.
- Identify where they can work together on reducing total cost.
- Learn the means for implementing closer customer/supplier relationships.
The seminar focuses on Supply
Chain Management and the Total Cost of Ownership,
but it can also help the supply chain partners learn
how to work better together for their mutual benefit.
And while the exercises focus on the companies attending,
they are applicable to almost any customer/supplier
relationship. |
For more information on how Supply Chain Management
and the Total Cost of Ownership can help your company
to reduce their costs and create a competitive advantage,
take a few minutes to review the following opportunities:
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Training / consulting:
Joint Customer / Supplier Training (TCO)
Supply Chain Management
Understanding / Measuring
Total Cost
Supply Chain Implementation
Documenting
and Selling Value Added
Developing
a Unique Selling Proposition
Sales
Management
Manufacturer / Distributor
Relationships
System Integration
Managing for Profit |
Software:
SOURCINGSTRAT
SALESSTRAT
Train the
Trainer for Developing a Unique Selling Proposition
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Video:
Developing
a Unique Selling Proposition |
Books:
Strategic
Alliances
Team Up! Profit
Up! |
Or contact us at:
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Strategic
Business Solutions
PO Box 35895
Tulsa, OK 74153
Phone: 918-494-8085
Fax: 918-494-3718
Email: info@sbs4me.com
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